Refund policy

Wafflitos LLC Return & Refund Policy

We accept return requests within 14 days of delivery. To be eligible for a return, the item must be unused, unopened, and in the same condition in which it was received, including all original packaging, seals, tags, and accessories.

Sealed Products & Collectibles: Pokémon TCG products, trading cards, collectibles, toys, fragrances, and other factory-sealed merchandise are not eligible for return or refund once the original packaging, factory seal, shrink wrap, or security seal has been opened, removed, altered, or damaged after delivery.

Damaged, Defective, or Incorrect Orders: Please inspect your order when it arrives. If an item arrives damaged, defective, or you receive the wrong item, contact us as soon as possible so we can review the issue and make it right. Photos of the item and shipping packaging may be requested.

Return Shipping: Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs. Original shipping charges are non-refundable.

Refunds: Approved refunds will be issued to the original payment method after the returned item has been received and inspected. Processing times may vary depending on your bank or payment provider.

Cancellations: Please contact us as soon as possible if you need to cancel an order. We cannot guarantee cancellation once an order has been processed or shipped.

To request a return or report a problem with an order, please contact Wafflitos LLC using the contact information provided on our website.

Nothing in this policy limits any rights you may have under applicable law.